Packages for functions may be delivered to the hotel up to one week prior to the event/convention. Arrangements must be made through your Catering/Event Manager for storage. Please note that the hotel storage facilities are extremely limited.
Please do not ship valuables. We cannot be responsible for contents.
For standard boxes or packages to and from the exhibit area will be delivered by the hotel security staff for a charge of $ 5.00 per item/per move up to 10lbs. Contact our Security office for pricing details of larger items.
Any items requiring shipping out must have a shipping label and billable account. The Hotel does not ship or receive any items C.O.D.
When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage.
Client / Guest Name
Hold for Arrival (arrival date)
Attention: Your Catering / Event Manager
Embassy Suites Chicago Downtown Lakefront
511 North Columbus Drive
Chicago, IL. 60611
Number of packages in that shipment
We also recommend that you have a packing slip both inside and outside of each package. Guests will be responsible for the packing and return of all packages.
Receiving, handling and shipping charges may apply. No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).